Privacy Policy
Last Updated: November 15, 2025
At Ramchandra Transport, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
When you use our services or contact us, we may collect:
- Name and contact information (email, phone number, address)
- Company name and business details
- Shipment and cargo information
- Payment and billing information
- Communication preferences
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on pages
- Referring website and search terms
- Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for the following purposes:
Service Delivery
To provide, maintain, and improve our logistics services
Communication
To respond to inquiries, provide quotes, and send service updates
Order Processing
To process shipments, track cargo, and manage deliveries
Analytics
To analyze website usage and improve user experience
Marketing
To send promotional materials and updates (with your consent)
Legal Compliance
To comply with legal obligations and protect our rights
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- ✓Encryption of data in transit and at rest
- ✓Regular security assessments and updates
- ✓Access controls and authentication measures
- ✓Employee training on data protection
- ✓Secure backup and recovery procedures
Information Sharing and Disclosure
We may share your information with:
Service Providers
Third-party companies that help us operate our business (e.g., shipping carriers, payment processors, email services)
Business Partners
Partners who assist in providing logistics services to you
Legal Requirements
When required by law, court order, or government regulations
Business Transfers
In connection with a merger, acquisition, or sale of assets
Your Rights
You have the right to:
- •Access and receive a copy of your personal information
- •Correct inaccurate or incomplete information
- •Request deletion of your personal information
- •Object to processing of your personal information
- •Restrict processing of your personal information
- •Data portability (receive your data in a structured format)
- •Withdraw consent at any time
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience. You can control cookies through your browser settings.
Essential Cookies
Required for website functionality and security
Analytics Cookies
Help us understand how visitors use our website
Marketing Cookies
Used to deliver relevant advertisements
Children's Privacy
Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Ramchandra Transport Services Pvt Ltd,Gandhi Nagar,Ramnagari,sec 4,Ashiananagar,Patna,Bihar-800025